Learning from failure

As I sip my Sunday coffee I ’m reflecting on something surreal that happened this week.



I am a finalist for an industry award for the first time. Scary.

A campaign I developed, ran and managed made the finalist list of the 2018 UK & European Employee Engagement Awards in the Internal Communications category.

As someone who never wins anything, I didn’t know how to feel. When I was completing the submission, it took me a while to believe that my work was worthy of being entered. But thankfully the deadline coincided with Public Service Communications Academy 2018, so I was surrounded by my incredible network who gave me the extra push I needed and our Head of Communications was there every step of the way to help me.

Whether we win the award or not in January, I have already won. I have turned a failure into a career-defining moment.


It is impossible to live without failing at something unless you live so cautiously that you might as well not have lived at all, in which case you have failed by default.

J. K. Rowling

 

In April I went through an interview process for an internal communications role at a housing association. Failing to get through to the next stage was hard, but I understood that I had to develop my understanding of communicating with internal audiences better and have real tangible examples of my work. Maybe it was fate but once I decided to learn, things started coming my way that allowed me to increase my knowledge of internal communications and employee engagement. I developed the ‘Be Epic’ campaign for our IT service delivery team which is the shortlisted project and support a number of our services internally with their messaging. I also met Rachel Miller Director of AllthingsIC, the industry guru who has since taught me some invaluable lessons.

I have plugged in more with our corporate change manager who regularly shares her insights from a change management perspective, and we now work on more assignments together. 

The only real mistake is the one from which we learn nothing.

 Henry Ford


What have I learnt over the last six months from this failure?

  • The proof is in the pudding.

  • Find or create my own opportunities to develop the skills that I need because nobody is going to do it for me.

  • How to measure effectively and be dynamic.

  • To have the courage to get out of my comfort zone.

  • I may fail again, and that is okay. In fact it is what I need to grow.

If you’re not prepared to be wrong, you’ll never come up with anything original.

Ken Robinson

  • I have to trust my gut.

  • How to design and execute an award-worthy internal communications campaign at zero cost that solves a business problem.

  • How to prioritise as a business stakeholder.   

  • Develop a stronger network of professionals working across various discipline of communications and industries.

 

Some of the great resources that have helped me develop my internal communications skills.

AllThingsIC

Comms2point0

Gatehouse

LG Comms

The IC space

Institute of Internal Communication   

 

I also have a couple of submissions in the Unawards and the shortlist is out on Thursday 14 November, so fingers crossed. But in the meantime, what are you waiting for the unawards18 public vote is open

You have a tough, tough challenge now to select the winners from three important categories:

Lifetime Achievement

Comms Team of the Year

Best Guest Post of 2018

You can cast your votes HERE

The public vote closes on 26 November (midnight)

See you in Birmingham for the Unawards on Friday 7 December